Terms and Conditions - Hedge Trimming Blackwall
Welcome to Hedge Trimming Blackwall. Please read these Terms and Conditions carefully before engaging our services. By using our services, you agree to be bound by these terms.
1. Services Provided
We offer comprehensive hedge trimming services in the Blackwall area. Our services include trimming, shaping, and maintenance of various types of hedges to ensure their health and aesthetic appeal.
1.1 Scope of Work
- Assessing the condition of the hedge
- Trimming and shaping as per client’s requirements
- Removal of cuttings and debris
- Maintenance advice for hedge health
2. Pricing and Payment
Our pricing is competitive and based on the size and complexity of the job. A detailed quote will be provided prior to commencing work.
2.1 Payment Terms
- Payment is due upon completion of the service
- We accept cash, credit cards, and bank transfers
- Invoices will be issued for work exceeding £500
3. Booking and Cancellations
Bookings can be made through our online platform or via phone. We require at least 48 hours’ notice for any cancellations or changes to scheduled services.
3.1 Cancellation Policy
- No charge for cancellations made more than 48 hours in advance
- A fee may apply for last-minute cancellations
4. Liability
Hedge Trimming Blackwall is committed to providing high-quality services. However, we are not liable for any pre-existing damage or issues with the hedge prior to the commencement of work.
4.1 Insurance
- We carry public liability insurance to cover any accidental damage during the service
- Clients are advised to inform us of any known hazards beforehand
5. Client Responsibilities
Clients are responsible for ensuring that the area is accessible and free from obstacles that could impede our work. It is also important to inform us of any specific requirements or concerns regarding the hedge.
5.1 Property Access
- Ensure access to the property is available on the scheduled day
- Secure pets and inform us of their presence
- Provide clear instructions for any restricted areas
6. Scheduling and Delays
We strive to adhere to scheduled times; however, delays can occur due to unforeseen circumstances such as weather conditions. In such cases, we will communicate with our clients promptly to reschedule.
6.1 Rescheduling
- Clients will be notified as soon as possible of any delays
- We aim to reschedule within a reasonable timeframe
7. Changes to Terms and Conditions
Hedge Trimming Blackwall reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Jurisdiction], and any disputes relating to them will be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
9. Termination
Either party may terminate the service agreement with written notice if the other party breaches any of the terms outlined herein. Pending obligations must be fulfilled upon termination.
10. Privacy Policy
Your privacy is important to us. We collect and use personal information solely to provide and improve our services. We do not share your information with third parties without your consent, except as required by law.
10.1 Data Protection
- Personal data will be stored securely
- Access to your information is limited to necessary personnel only
- You have the right to access and correct your personal information
11. Dispute Resolution
In the event of any disputes arising from our services, we aim to resolve them amicably through discussion. If resolution cannot be reached, the matter may be escalated to mediation or legal proceedings as appropriate.
11.1 Mediation
- Both parties agree to attempt mediation before pursuing legal action
- Mediation fees will be shared equally unless otherwise agreed
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Hedge Trimming Blackwall regarding the use of our services, superseding any prior agreements or understandings.
If you have any questions or require further clarification regarding our terms, please feel free to reach out to us through our official communication channels.